- Issue: CallWatcvh Subscriptions are not being recognized by the app.
- How to respond:
Hi there,
Thank you for contacting CallWatch Support! We found a problem that is causing users subscription to not be recognized. In the meantime, I am going to manually extend your license for one year while this issue is being worked on. For the app to recognize this change, please perform a check for updates for our in app help page. To do this, please open the app, select the side menu, select 'About'. From there please select, 'Check for updates'. Please note you will be directed to Google Play, but the app also performs a license check in the back ground.
Please cancel you subscription with Boost at anytime so that you will not be charged. Also, please do not select the subscribe option within the app. This will cause the license we give you to become inactive.
Thank you for your time and patience.
Thank you for contacting CallWatch Support! We found a problem that is causing users subscription to not be recognized. In the meantime, I am going to manually extend your license for one year while this issue is being worked on. For the app to recognize this change, please perform a check for updates for our in app help page. To do this, please open the app, select the side menu, select 'About'. From there please select, 'Check for updates'. Please note you will be directed to Google Play, but the app also performs a license check in the back ground.
Please cancel you subscription with Boost at anytime so that you will not be charged. Also, please do not select the subscribe option within the app. This will cause the license we give you to become inactive.
Thank you for your time and patience.
Action to take: Extend license for 365 days.
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