A new version of the PrivacyStar app is coming at the end of Jan. All users will need to download the new version when available.
For any users currently utilizing PrivacyStar voicemail, two additional actions are required.
1. Users wishing to have continued access to any voicemails in the PrivacyStar app will need to save those voicemails outside of the app before downloading. PrivacyStar voicemails will no longer be available once the new PrivacyStar version is downloaded. Please be prepared to utilize your carrier provided voicemail once the new version is downloaded.
2. Immediately before downloading the new version, users will need to deactivate call forwarding in the PrivacyStar app.
Downloading Voicemails
- To Download a Voicemail, navigate to theVoicemail Tab.
- Select a voicemail record you would like to download.
- Select the Download icon option displayed on the expanded menu.
- After selecting the Download icon, you will be presented with an option to download the voicemail to your device.
Disabling Call Forwarding
- To disable Call Forwarding, navigate to the Settings Tab.
- From theMain Settings tab, select Deactivate Call Forwarding.
- Confirm you would like to disable call forwarding by selecting Deactivate.
- Place a call to the number presented and wait to hear a dial tone.
For detailed instructions on voicemail see: Visual Voicemail
For detailed instructions on call forwarding see: Settings
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